FAQs for Residential Life Staff
What is CaseEMS?
CaseEMS is a student-run on campus emergency medical services (EMS) first responder program.
What services does CaseEMS provide?
CaseEMS provides medical coverage for the entire Case Campus. Our hours of operation are 7pm-9am Monday through Friday and 24 hour service on the weekends. We also provide EMS standby for large-scale events such as Springfest and Convocation. Groups can also solicit our services for their events should they deem it necessary, for a fee (See Event Staffing).
What should I do in the event of a medical emergency?
You should call Protective Services at x3333 and tell them the medical emergency occurring. They will dispatch both CaseEMS and Cleveland EMS to your residential hall.
So how do our current emergency procedures change?
They don't! You do exactly what you have always done; call Protective Services at x3333. Just be aware that in addition to Protective Services officers arriving, you should also expect the arrival of student EMTs.
If CaseEMS is dispatched, how many people should I expect to come?
For every call that CaseEMS is dispatched for, a total of three student EMTs will respond and provide emergency medical care to your injured residents.
Will CaseEMS share any medical information that I provide to them?
Definitely not! We are bound by the same HIPAA laws as doctors, hospitals, and other medical establishments. All information will be kept in the strictest of confidence and only shared with other medical providers directly involved in providing care to you.
Will CaseEMS file an incident report, or do I still have to do that?
CaseEMS has their own reporting system that cannot be shared with the Office of Housing, Residential Life, and Greek Life due to HIPAA laws. You still must file all of your own paperwork as required and should never expect any information to be provided by CaseEMS.
Where does CaseEMS respond from?
CaseEMS maintains an office in Raymond 104. It is from this office that our crews will respond to your location.
How can I find out more information about CaseEMS?
You can email us at caseems@case.edu or visit our website at http://caseems.case.edu.
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